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Privacy Policy

WanderMate Privacy Policy

Last updated: April 23, 2026

This Privacy Policy applies to the WanderMate mobile application and related services (the “App” or “Services”). The App is provided by the developer or operator shown on the App Store product page (“we,” “us,” or “our”).

We value your privacy. This policy explains how we collect, use, store, share, and protect information, and how you can manage your information. Please read it before using the App. If you do not agree with this policy, please stop using the App.

To contact us, email lyonru29@gmail.com.

1. Information We Collect

We collect information only as necessary to provide features, maintain security, improve the service, and meet legal obligations. The exact information depends on the features you use and the permissions you grant.

1.1 Account and identity information

When you register, sign in, or use account-based features, we may collect:

  • Email address, user ID, sign-in status, access tokens, and authentication information;
  • Apple authorization identifiers and necessary account information from Sign in with Apple;
  • Profile details you provide, such as nickname, name, website, and avatar;
  • Device fingerprints, IP addresses, and related logs generated for account security, risk control, registration rewards, or abuse prevention.

1.2 Walking, hiking, and activity records

When you use route recording, activity summaries, moments, Live Activities, or widgets, we may process or store on your device:

  • Activity title, start time, end time, workout type, duration, distance, and similar activity data;
  • GPS coordinates, route tracks, elevation, speed, total ascent, compass direction, and similar location or motion data;
  • Text notes you enter during an activity;
  • Photos you take or select, plus related metadata such as time, location, weather, steps, or heart rate;
  • Local data used for activity cards, route maps, share posters, unfinished activity recovery, and widget display.

1.3 Location information

After you grant permission, the App uses precise location to:

  • Record walking, hiking, or outdoor activity routes;
  • Continue recording an ongoing activity in the background;
  • Show your current location and activity track on maps;
  • Retrieve weather, temperature, humidity, UV index, and similar environmental information based on current location.

1.4 Health and fitness data

After you authorize Apple HealthKit, the App may read:

  • Step count;
  • Heart rate.

With your authorization, the app may also write to Apple Health and Fitness:

  • Walking or hiking workouts;
  • Workout routes;
  • Active energy, walking/running distance, and similar workout samples.

Health and fitness data is used only for activity recording, activity summaries, workout display, and health-writing actions you explicitly trigger. We do not use HealthKit data for advertising, marketing profiles, or sale to third parties, and we do not access HealthKit data without your authorization.

1.5 Photos, camera, and media information

When you actively use photo capture, photo selection, image saving, avatar upload, receipt analysis, image/video generation, or file upload features, we may process:

  • Images you take or choose;
  • Uploaded image filename, path, format, size, upload time, and processing status;
  • AI generation prompts, generation parameters, task status, and resulting image or video links.
  • Unless a feature requires upload processing, activity photos and moments are stored locally on your device first. If you actively use avatar upload, receipt analysis, cloud file upload, or AI processing features, related content may be uploaded to our services or third-party providers for storage, processing, or generation.

1.6 Purchases, subscriptions, and credits

When you buy subscriptions, one-time purchases, credit packs, or use credits, we may process:

  • Purchase transaction information provided by Apple;
  • Subscription status, entitlement status, product ID, transaction ID, and restore purchase results;
  • Credit balance, credit usage history, purchase records, and feature charge records.
  • Payments are processed by Apple. We do not collect or store your bank card number, full payment credentials, or Apple ID payment password.

1.7 Notifications

If you allow push notifications, we may process:

  • Push tokens and notification permission status;
  • Device and user identifiers used for delivery, notification taps, deep links, and in-app notices;
  • Notification titles, bodies, attached data, and interaction logs.
  • You can turn off or manage notification permissions in iOS Settings.

1.8 Analytics, diagnostics, and logs

To maintain service stability, improve features, and troubleshoot issues, we may collect:

  • App version, build number, device model, system version, language, time zone, crash reports, and error logs;
  • Page views, button taps, feature usage, session events, and similar analytics data;
  • Network request status, API errors, performance information, and debug logs.
  • We try to avoid logging sensitive personal information and reduce risk through privacy labels, de-identification, and access controls.

2. How We Use Information

We may use collected information to:

  • Provide, maintain, and improve core App features;
  • Create and manage accounts, sign-in state, subscription entitlements, and credit balances;
  • Record, display, recover, and share your outdoor activities;
  • Process content you actively upload or submit;
  • Provide weather, maps, Live Activities, widgets, notifications, and health-writing features;
  • Complete purchase validation, restore purchases, subscription status sync, and customer support;
  • Perform security and risk controls and prevent fraud, abuse, unauthorized access, or service attacks;
  • Analyze feature usage, troubleshoot issues, optimize performance, and improve user experience;
  • Respond to feedback, support requests, or rights requests;
  • Comply with applicable laws, regulations, App Store review requirements, and dispute handling needs.

3. Storage Location and Sync

Activity routes, moments, photos, health snapshots, and settings may be stored locally on your device. Some features may use Apple system capabilities, CloudKit, Supabase, cloud storage, edge functions, or other backend services for accounts, sync, upload, notifications, AI processing, subscriptions, and credits.

If you delete the App, local device data may be removed by iOS. If you used account, cloud upload, subscription, credit, or sync features, related data may remain on servers until you delete your account, request deletion, or the applicable retention period expires.

4. Third-Party Services

To provide App features, we may use third-party services. These services process information under their own terms and privacy policies:

  • Apple: App Store, StoreKit, Sign in with Apple, HealthKit, WeatherKit, MapKit, Live Activities, notifications, and system permissions;
  • Supabase: account authentication, database, cloud storage, edge functions, and server APIs;
  • RevenueCat: subscription and in-app purchase entitlement management;
  • OneSignal: push notification delivery and notification interactions;
  • OpenPanel: product analytics and usage statistics;
  • Cloudflare R2 or similar object storage: storing files when you actively use upload-related features;
  • AI or media processing services: processing prompts, images, and task results you submit when you actively use image/video generation, receipt analysis, or similar features.
  • We do not sell your personal information to third parties. We share necessary information only to implement features, operate services, comply with law, maintain security, or handle disputes.

5. Sensitive Permissions

The App may request the following system permissions. You can change authorization in iOS Settings at any time:

  • Location: route recording, background activity tracking, map display, and weather snapshots;
  • Health: reading steps and heart rate, and writing workouts and routes after authorization;
  • Notifications: activity reminders, subscription/credit notices, task status, and important messages;
  • Photos: choosing images, avatar upload, activity photos, saving images, or file upload;
  • Camera: taking activity photos or creating moments;
  • Local network or internet access: sign-in, sync, weather, maps, upload, notifications, and purchase validation.
  • If you deny a permission, related features may be unavailable, but other features that do not rely on that permission may still work.

6. Data Retention

We retain information for as long as needed for the purposes described in this policy:

  • Account information is generally retained while the account exists;
  • Purchase, subscription, credit, and transaction records are retained as required for finance, audit, disputes, and platform requirements;
  • Activity records, photos, routes, and notes are retained until you delete the content, delete your account, or request deletion;
  • Logs and analytics data are retained for a reasonable period for security, diagnostics, and product improvement;
  • We may extend retention when required by law, regulation, dispute resolution, or security investigations.
  • When information is no longer needed, we delete, anonymize, or otherwise handle it reasonably.

7. Your Rights and Choices

To the extent allowed by applicable law, you may:

  • Access, correct, or update account profile information;
  • Delete your account in the App;
  • Delete or export activities, photos, and route data you saved;
  • Withdraw system permissions for location, health, notifications, photos, camera, and similar access;
  • Cancel subscriptions or manage Apple in-app purchases;
  • Contact us to request access, correction, deletion, restriction of processing, or explanations about our processing of your personal information.
  • You can delete your account in App settings. You can also contact us at lyonru29@gmail.com. To protect account security, we may need to verify your identity before handling requests.

8. Account Deletion

When you delete your account, we will delete or anonymize personal information directly associated with your account where feasible. Some information may continue to be retained as necessary:

  • Records required for legal, finance, audit, tax, dispute handling, or anti-fraud purposes;
  • Anonymized statistics that cannot reasonably identify you;
  • Purchase or platform records retained by Apple, RevenueCat, or other third parties under their policies;
  • Data in backup systems that has not yet reached the rotation cycle.
  • Deleting your account does not automatically cancel Apple subscriptions. Please manage and cancel subscriptions in iOS Settings or the App Store.

9. Information Security

We use reasonable technical and organizational measures to protect information, including access controls, permission management, encryption in transit, log de-identification, and minimized access. However, internet transmission and electronic storage cannot be guaranteed as absolutely secure. If you discover a security issue, please contact us promptly.

10. Children’s Privacy

The App is not directed to children under 13, or a lower or higher child age defined by local law. Minors should use the App with consent and guidance from a parent or legal guardian. If we learn that we collected children’s personal information without required consent, we will take reasonable steps to delete it.

11. Cross-Border Transfers

Service providers used by the App may be located outside your country or region. By using the App, you understand that your information may be transferred to, stored in, or processed in other jurisdictions. We take reasonable measures as required by applicable law to protect your information.

12. California, EU, and Other Regional Users

If you are located in California, the European Union, the United Kingdom, or another region with specific privacy rights, you may have rights to access, correct, delete, port, restrict processing, object to processing, withdraw consent, or avoid sale/sharing of personal information. We do not sell your personal information. To exercise rights, contact us at lyonru29@gmail.com.

13. Changes to This Policy

We may update this policy from time to time. After updates, we will publish the new version in the App, on the website, or in another reasonable place and update the “Last updated” date. Material changes may be communicated by in-app notice, email, or another reasonable method. Continued use of the App means you accept the updated policy.